Scope
This policy applies to:
The Envo Club mobile app (Android and iOS)
The Envo Club website: https://www.envo.club
By downloading, accessing, or using our services, you agree to the practices described in this Privacy Policy.
Consent
By using our services, you consent to:
The collection and use of your personal data as outlined
The processing of your data in accordance with this Privacy Policy
You may withdraw your consent at any time by contacting us (see Section 10).
What information do we collect?
A. Through the Mobile App (Android & iOS)
We may collect:
Personal Information: Name, email, phone number, company name, and any other data you provide voluntarily when registering or contacting us.
Device Information: Device type, operating system version, unique device identifiers (e.g., Android ID, iOS Identifier for Advertisers or IDFA), IP address.
Location Information: If enabled, we may collect GPS or IP-based location data for app features.
Usage Information: Interactions within the app, features used, session times, and in-app behavior.
Crash and Diagnostic Logs: Collected through tools like Firebase or Apple diagnostics to help improve app performance.
B. Through the Website
Contact Forms & Surveys: Information such as name, email, company, phone number, and message content.
Log Data: IP address, browser type, pages visited, time and date of visit, referring URLs.
Cookies and Tracking Technologies: To enhance your user experience (see Section 6).
How do we use your information?
We use your data to:
Provide, operate, and maintain the app and website
Improve and personalize your experience
Communicate updates, service notices, and promotional content
Respond to inquiries and support requests
Analyze usage to improve performance and features
Detect and prevent fraud, abuse, and technical issues
Do we share your information?
We do not sell your personal data. We may share data with:
Service providers (e.g., analytics tools, cloud services) who help us run and improve our services
Legal authorities if required by law or for legal compliance
Third-party SDKs (e.g., Firebase, Apple/Google analytics) as part of functionality
All third-party access is governed by strict confidentiality and security obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Store user preferences
- Track website usage
- Personalize content
- You can disable cookies through your browser settings. Mobile apps may also use SDKs for similar tracking purposes.
Third-Party Links and Services
Our services may include links to third-party websites or tools. We are not responsible for the privacy practices of these external sites or providers. We encourage you to review their policies.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined or comply with legal obligations. You can request deletion of your data (see Section 10).
Your Rights
Depending on your location, you may have rights under:
GDPR (EU Users):
Right to access, rectify, or erase your data
Right to restrict or object to processing
Right to data portability
CCPA (California Residents):
Right to know what personal data we collect
Right to request deletion
Right to opt out of data selling (we do not sell your data)
iOS App Tracking Transparency (ATT):
We request your consent to track activities across other apps and websites for personalized advertising (if applicable).
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that a child has provided us with personal data, we will delete it as soon as possible. Parents or guardians may contact us if they believe their child has submitted data.
How can you contact us about this policy?
If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us through the following means:
Email: Send us an email at info@envo.club, and we will respond within 20 days
Phone: Call our customer support at +353-852660392 during business hours.
We are here to ensure transparency and address any concerns you may have about your privacy or the handling of your information.